Business Process Re-engineering

User Engagement


Organizational success linked to understanding, evaluating, and refactoring business processes. Organizational business processes are executed throughout technical infrastructure (systems and data centers) deployed within the organization. Constant evaluation of these processes for either optimization or reengineering purposes is paramount the success of individual systems and organization units as well as the entire organization.

Cognizance Technologies (CT) practices and advocates Business Process Management (BPM) within the context of Health IT, fraud prevention, and security. CT achieves this through a continuous process identification, process [flow] mapping, and process analysis. These initial steps allow us to decide whether a particular process needs to be improved or restructured. Using determinants such as wastefulness, inefficiencies, clear potential for improvement, candidacy for automation help guide decisions as to reengineering or optimization.

Increased Efficiency

CT is a technology solutions provider and as such our success criteria for improving business processes includes increasing efficiency in completing the steps in that process. In some cases, that includes eliminating certain steps and in other cases it may include adding new steps. The key for us is not to reengineer just for the sake of reengineering. Our goal is to understand and then to suggest either improvements or recommend retaining status quo.

Our commitment to efficiency through business process management is evidenced by our success with our clients such as Centers for Medicare and Medicaid Services (CMS) and Centers for Disease Control and Prevention (CDC).